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True Refrigeration GDM-23-HC~TSL01_WH Refrigerated Merchandiser One-section
| Manufacturer | True Refrigeration |
|---|---|
| Model Number | GDM-23-HC~TSL01_WH |
| Manufacturer Part # | GDM-23-HC~TSL01_WH |
| Refrigeration | Self-contained, Bottom Mounted |
| Size | 1 Section |
| Door Type | Hinged Door(s) |
| Exterior Finish | Black |
| Energy Efficiency | ENERGY STAR® |
| Height | 78.63" |
| Width | 27" |
| Depth | 29.88" |
| Weight | 355 lbs |
| Made in USA | Yes |
This policy governs all purchases, transactions, and participation in any energy rebate or incentive program between the customer ("Customer") and Restaurant Supply, LLC (collectively, the "Company," “RS”). This policy is an addendum to RS’s Terms of Service and Privacy Policy. By purchasing or participating in any rebate-related program through RS, Customer agrees to these Terms. If Customer does not agree, Customer must not proceed with the purchase.
- THIRD-PARTY PROGRAMS - RS does not operate or control any energy rebate or incentive programs. All programs are administered by individual states or their authorized program administrators, and may involve third-party partners, including but not limited to Energy Solutions. RS does not guarantee eligibility, approval, rebate amounts, processing timelines, or payment. All determinations are made solely by the applicable program authority or its designated partners.
- CUSTOMER RESPONSIBILITY FOR PROGRAMS - Customer is solely responsible for understanding and complying with all applicable state program requirements. Programs may change, pause, or terminate at any time without notice. RS has no obligation to notify Customer of any updates. Customer is responsible for working directly with the applicable state, program administrator, or authorized partner regarding applications, compliance, data submission, and disputes. RS may provide general information or contact details if available, but has no obligation to do so and does not guarantee accuracy. The following links are provided for convenience only and are third-party resources not controlled by RS: masssaveincentives.com, energy.ri.gov, nhincentives.com, focusonenergyinstantdiscounts.com, swgasinstantrebates.com, dteincentives.com, ilinstantrebates.com, pnwutilityrebates.com, duqlightmidstream.com, avistamidstream.com, californiainstantrebates.com, mydukeincentives.com. RS disclaims all responsibility for the content, accuracy, availability, or updates of these external websites.
- THIRD-PARTY PARTNER TERMS & DATA HANDLING - Certain rebate programs may be administered or supported by third-party partners, including Energy Solutions. By participating in such programs, Customer agrees to the partner’s applicable terms and policies, including energy-solution.com/privacy-policy and energy-solution.com/website-terms-of-use. Customer understands that program-related data may be collected, processed, and managed by such partners, and Customer must work directly with them regarding any data-related requests or issues. RS maintains its own separate privacy practices and is not responsible for third-party data handling.
- NO RELIANCE - Any information provided by RS regarding rebate programs is for general informational purposes only and may not reflect current program requirements. Customer acknowledges that purchasing decisions are made independently and not in reliance on RS for eligibility or compliance determinations.
- COMMERCIAL USE ONLY - Customer certifies that all equipment purchased will be installed and used at a valid commercial business location and that all information provided is accurate and complete.
- INSTALLATION & USE REQUIREMENTS - Customer agrees that all equipment will be installed and placed into service within a reasonable timeframe after delivery, will remain in use at the declared location in accordance with program requirements, and will not be modified or powered by any fuel or power source other than the original OEM-certified configuration.
- NO RESALE OR MISUSE - Equipment purchased through any rebate or incentive program may not be resold, redistributed, stockpiled, or relocated in violation of program rules. Any misuse, misrepresentation, or circumvention of program requirements may result in disqualification, repayment obligations, penalties, or enforcement action.
- THIRD-PARTY PURCHASES - If Customer purchases on behalf of an end user, all rebates and incentives must be passed through to the end user, and all program requirements must be disclosed. Customer remains responsible for compliance by all parties.
- NO GUARANTEE OF REBATES - RS does not guarantee that any product qualifies for a rebate or that any rebate will be approved, funded, or paid. Program availability and funding are determined solely by the applicable program authority.
- PRICING & ADJUSTMENTS - Any pricing or discounts related to rebate programs may be subject to adjustment if program requirements are not met. Customer is solely responsible for any loss of incentives or repayment obligations.
- DOCUMENTATION & AUDITS - Customer agrees to maintain all required documentation and to cooperate with any audits or verification requests by program administrators or partners. Failure to comply may result in denial of rebates or repayment obligations.
- INDEMNIFICATION - The customer agrees to indemnify and hold harmless RS, its owners, employees, agents, and affiliates from any claims, penalties, fines, damages, liabilities or attorneys’ fees and legal defense costs, whether or not litigated, arising from the customer’s participation in the program, including any audit, investigation, or enforcement action related to noncompliance.
- LIMITATION OF LIABILITY - RS is not liable for any denied, delayed, reduced, or canceled rebates, program changes, third-party errors, or indirect or consequential damages. RS’s total liability is limited to the purchase price of the products sold.
- ORDER REVIEW & CANCELLATION - RS reserves the right to refuse or cancel any order that may violate program rules or applicable laws. RS may request additional documentation and may report suspected misuse or fraud.
- NO ADVISORY ROLE - RS is not acting as an advisor, consultant, or agent regarding any rebate or incentive program. Customer is solely responsible for verifying all requirements independently.
About this item
Product Details
Product Details
Put refrigerated products in sight and within reach.
The True GDM-23 keeps bottled beverages and packaged foods visible and within easy reach in cafés, convenience stores, cafeterias, markets, and self-service areas. Its glass-door format combines adjustable merchandising space with bright interior lighting, while the bottom-mounted condensing unit raises the lowest shelf to improve product visibility. Eligible purchases from IceMachinesPlus are covered by the 30-Day Price Match Guarantee, adding some reassurance when you order.
Before ordering, confirm that the True GDM-23 matches the products, placement, and electrical service at your site. This model is a medium-temperature refrigerator, not a freezer. True rates the cabinet to maintain 33°F to 38°F, and its model-specific NSF/ANSI Standard 7 listing covers the storage or display of packaged or bottled products.
The checks below connect the cabinet specifications to the decisions that matter before delivery. Compare them with the current True GDM-23 manufacturer specifications before ordering, then verify the delivered cabinet against its data plate before installation.
| Planning check | What to know |
|---|---|
| Configuration | This listing is for model GDM-23-HC~TSL01_WH, the white-exterior configuration. Confirm that the complete suffix appears on the order. |
| Approved use | Refrigerated storage or display of packaged or bottled products. This isn’t a freezer. |
| Holding range | True rates the cabinet to maintain 33°F to 38°F under its specified operating conditions. Verify actual product temperature after loading. |
| Installed size | Allow for a 27-inch width, 29⅞-inch cabinet depth, and 78⅝-inch height. The handle adds approximately 1⅝ inches to the stated depth. |
| Electrical service | Provide a grounded, dedicated 115V/60/1-phase, 15-amp outlet for the included NEMA 5-15P plug. The rated draw is 5.4 amps. Don’t use an adapter or extension cord. |
| Placement | Install indoors with ventilation openings clear, the door able to swing fully, and practical access to the bottom-mounted condenser. Follow the current manual for final clearances. |
| Startup | If the cabinet was laid on its back or side for four hours or less, leave it upright for twice that duration before connecting power. If it was laid down for more than four hours, leave it upright for 24 hours. After connecting power, run it empty for 24 hours before loading products. |
ENERGY STAR lists the True GDM-23 base model as a certified vertical transparent-door refrigerator with reported daily energy consumption of 1.95 kWh under standardized testing. Actual energy use will vary with ambient conditions, product loading, door openings, and maintenance.
Once the site is ready, arrange the True GDM-23 around the packages customers and employees need to reach. The four shelves adjust in ½-inch increments, so use the space deliberately instead of simply filling every available gap.
- Seat all four corners of each shelf securely in their clips, with the shelf support bars facing down.
- Keep products from pressing against the cabinet sides or back.
- Maintain at least 4 inches between products and the evaporator housing so refrigerated air can circulate.
- Keep the lower grille and the cabinet’s ventilation path unobstructed.
- Check that the self-closing door returns to a complete seal after stocking.
- Measure product temperature directly. The control or display can reflect cabinet-air and refrigeration-cycle changes rather than the temperature at the center of a package.
Loading discipline matters because a packed display can still cool unevenly if cartons or bottles block the internal airflow. Give the True GDM-23 time to recover after the door has been open for stocking, and investigate persistent warm product temperatures instead of lowering the control repeatedly. Excessive control adjustments can create service problems without correcting blocked airflow, a dirty condenser, or a poor door seal.
The bottom-mounted refrigeration system keeps the condenser accessible behind the lower grille, but that access has to remain usable. True’s current GDM manual recommends checking the front and back of the condenser coil monthly and clearing dust and debris when present. Disconnect power first, use only the methods permitted in the True GDM installation manual, and don’t place filter material in front of the coil. If the coil can’t be cleaned safely or completely, use a qualified refrigeration service provider.
Clean the removable magnetic door gasket and interior routinely, but don’t wash the True GDM-23 with a hose or pressure washer. Check that the cabinet remains level because leveling affects condensate removal and door operation.
The True GDM-23 uses R290 hydrocarbon refrigerant. Keep ventilation openings unobstructed, don’t puncture refrigerant tubing, and leave sealed-system diagnosis or repair to trained service personnel.
If this footprint, temperature range, or merchandising format doesn’t match the application, compare other True one-section glass-door merchandising refrigerators or browse the wider range of refrigerated merchandisers. Match the complete model suffix, finish, door configuration, voltage, dimensions, and operating requirements before ordering.
A few details about this refrigerated merchandiser are worth confirming before purchase.
- Is the True GDM-23 a refrigerator or a freezer?
- The True GDM-23 is a medium-temperature refrigerator, not a freezer. True rates it to maintain cabinet temperatures from 33°F to 38°F under specified conditions.
- What products can be stored in the True GDM-23?
- Store packaged or bottled products in the True GDM-23. Its model-specific NSF/ANSI Standard 7 listing covers those applications. For an open-food application, confirm suitability with True and the local authority instead of assuming that the packaged-product listing covers it.
- What temperature does the True GDM-23 maintain?
- The True GDM-23 maintains a rated cabinet range of 33°F to 38°F. Check actual product temperature because the control or display may show cabinet-air or refrigeration-cycle changes rather than product temperature.
- How often should the True GDM-23 condenser be cleaned?
- Inspect the front and back of the condenser coil monthly, and clear dust or debris when present. Grease, lint, and other airborne debris may require more frequent checks. Follow True’s approved procedure, and use a qualified technician if the work extends beyond routine maintenance.
- Why isn’t my True GDM-23 cooling properly?
- First check power, door closure, internal airflow, ventilation openings, product loading, the temperature-control setting, and condenser cleanliness. Keep the door closed long enough for the cabinet to recover after stocking. If cooling remains inadequate, or the compressor runs without the cabinet recovering, contact a qualified refrigeration technician; the R290 sealed system isn’t a do-it-yourself repair.
Certifications
Energy Star Qualified
The item has been evaluated by the U.S. Environmental Protection Agency and the U.S. Department of Energy and has been found to be energy efficient.
Made in the USA
This item was made in the United States of America.

