- Shop with confidence knowing you’re getting genuine commercial-grade equipment.
- Save more with our unbeatable prices and exclusive deals.
- Rely on experts for fast, friendly support; experts in front of house, back of house and everything in between.
- Shop with confidence knowing you’re getting genuine commercial-grade equipment.
- Save more with our unbeatable prices and exclusive deals.
- Rely on experts for fast, friendly support; experts in front of house, back of house and everything in between.
True Refrigeration T-23F-HC Freezer Reach-in One-section
| Manufacturer | True Refrigeration |
|---|---|
| Model Number | T-23F-HC |
| Manufacturer Part # | T-23F-HC |
| Size | 1 Section |
| Interior Finish | Aluminum, Stainless Floor |
| Exterior Finish | Stainless Steel Front, Aluminum Sides |
| Refrigeration | Self-contained, Bottom Mounted |
| Door Type | Solid Door(s) |
| Energy Efficiency | ENERGY STAR® |
| Door Style | Full Hinged |
| Capacity | 10 - 23 Cu. Ft. |
| Height | 78.38" |
| Width | 27" |
| Depth | 29.5" |
| Weight | 295 lbs |
| Made in USA | Yes |
This policy governs all purchases, transactions, and participation in any energy rebate or incentive program between the customer ("Customer") and Restaurant Supply, LLC (collectively, the "Company," “RS”). This policy is an addendum to RS’s Terms of Service and Privacy Policy. By purchasing or participating in any rebate-related program through RS, Customer agrees to these Terms. If Customer does not agree, Customer must not proceed with the purchase.
- THIRD-PARTY PROGRAMS - RS does not operate or control any energy rebate or incentive programs. All programs are administered by individual states or their authorized program administrators, and may involve third-party partners, including but not limited to Energy Solutions. RS does not guarantee eligibility, approval, rebate amounts, processing timelines, or payment. All determinations are made solely by the applicable program authority or its designated partners.
- CUSTOMER RESPONSIBILITY FOR PROGRAMS - Customer is solely responsible for understanding and complying with all applicable state program requirements. Programs may change, pause, or terminate at any time without notice. RS has no obligation to notify Customer of any updates. Customer is responsible for working directly with the applicable state, program administrator, or authorized partner regarding applications, compliance, data submission, and disputes. RS may provide general information or contact details if available, but has no obligation to do so and does not guarantee accuracy. The following links are provided for convenience only and are third-party resources not controlled by RS: masssaveincentives.com, energy.ri.gov, nhincentives.com, focusonenergyinstantdiscounts.com, swgasinstantrebates.com, dteincentives.com, ilinstantrebates.com, pnwutilityrebates.com, duqlightmidstream.com, avistamidstream.com, californiainstantrebates.com, mydukeincentives.com. RS disclaims all responsibility for the content, accuracy, availability, or updates of these external websites.
- THIRD-PARTY PARTNER TERMS & DATA HANDLING - Certain rebate programs may be administered or supported by third-party partners, including Energy Solutions. By participating in such programs, Customer agrees to the partner’s applicable terms and policies, including energy-solution.com/privacy-policy and energy-solution.com/website-terms-of-use. Customer understands that program-related data may be collected, processed, and managed by such partners, and Customer must work directly with them regarding any data-related requests or issues. RS maintains its own separate privacy practices and is not responsible for third-party data handling.
- NO RELIANCE - Any information provided by RS regarding rebate programs is for general informational purposes only and may not reflect current program requirements. Customer acknowledges that purchasing decisions are made independently and not in reliance on RS for eligibility or compliance determinations.
- COMMERCIAL USE ONLY - Customer certifies that all equipment purchased will be installed and used at a valid commercial business location and that all information provided is accurate and complete.
- INSTALLATION & USE REQUIREMENTS - Customer agrees that all equipment will be installed and placed into service within a reasonable timeframe after delivery, will remain in use at the declared location in accordance with program requirements, and will not be modified or powered by any fuel or power source other than the original OEM-certified configuration.
- NO RESALE OR MISUSE - Equipment purchased through any rebate or incentive program may not be resold, redistributed, stockpiled, or relocated in violation of program rules. Any misuse, misrepresentation, or circumvention of program requirements may result in disqualification, repayment obligations, penalties, or enforcement action.
- THIRD-PARTY PURCHASES - If Customer purchases on behalf of an end user, all rebates and incentives must be passed through to the end user, and all program requirements must be disclosed. Customer remains responsible for compliance by all parties.
- NO GUARANTEE OF REBATES - RS does not guarantee that any product qualifies for a rebate or that any rebate will be approved, funded, or paid. Program availability and funding are determined solely by the applicable program authority.
- PRICING & ADJUSTMENTS - Any pricing or discounts related to rebate programs may be subject to adjustment if program requirements are not met. Customer is solely responsible for any loss of incentives or repayment obligations.
- DOCUMENTATION & AUDITS - Customer agrees to maintain all required documentation and to cooperate with any audits or verification requests by program administrators or partners. Failure to comply may result in denial of rebates or repayment obligations.
- INDEMNIFICATION - The customer agrees to indemnify and hold harmless RS, its owners, employees, agents, and affiliates from any claims, penalties, fines, damages, liabilities or attorneys’ fees and legal defense costs, whether or not litigated, arising from the customer’s participation in the program, including any audit, investigation, or enforcement action related to noncompliance.
- LIMITATION OF LIABILITY - RS is not liable for any denied, delayed, reduced, or canceled rebates, program changes, third-party errors, or indirect or consequential damages. RS’s total liability is limited to the purchase price of the products sold.
- ORDER REVIEW & CANCELLATION - RS reserves the right to refuse or cancel any order that may violate program rules or applicable laws. RS may request additional documentation and may report suspected misuse or fraud.
- NO ADVISORY ROLE - RS is not acting as an advisor, consultant, or agent regarding any rebate or incentive program. Customer is solely responsible for verifying all requirements independently.
About this item
Product Details
Product Details
Commercial-grade frozen storage that works hard without taking over the kitchen.
The True T-23F-HC gives restaurants, bakeries, cafés, and institutional kitchens dependable one-section storage for frozen food and ice cream. Its bottom-mounted refrigeration keeps the lowest shelf at a convenient height and places the condenser where routine inspection is easier. IceMachinesPlus offers this model with a 30-Day Price Match Guarantee, adding confidence to a major equipment purchase.
Before ordering, note this model update. True says it has temporarily paused production of the freezer-only True T-23F-HC while changing controller suppliers and is supplying the T-23F-FLX-HC in its place. True describes the replacement as the same size and freezer functionality, plus the ability to operate as a refrigerator. Confirm the model that will ship, then use the documentation for that model and serial number.
The next step is making sure the cabinet fits the site, not just the menu. Review these points before delivery, and compare them with True’s current model information.
| Planning check | What to confirm |
|---|---|
| Installed height | The True T-23F-HC is listed at 78 3/8 inches high before the caster or leg allowance. Measure the delivery path, final opening, and overhead space using the ordered base configuration. |
| Ventilation | True’s current T-Series manual calls for 3 inches above and behind its freezers, with no side clearance required. Keep every ventilation opening unobstructed. |
| Electrical supply | Provide an individual, grounded 115-volt, 60-hertz, single-phase, 15-amp circuit with the correct NEMA 5-15 receptacle. Don’t use an extension cord or adapter. |
| Placement | Level the True T-23F-HC front to back and side to side. Lock the front casters, preserve the full door swing, and leave access for condenser cleaning and service. |
| Product airflow | Don’t press packages against the side or back walls. Keep product at least 4 inches from the evaporator housing so cold air can circulate evenly. |
After installation, run the True T-23F-HC empty for 24 hours and verify proper operation before loading inventory. That day of testing is worth the patience because the factory warranty doesn’t cover product loss. If the cabinet was laid on its back or side, leave it upright for twice the time it was horizontal when that period was no more than four hours. If it remained horizontal longer, wait 24 hours before connecting power.
During normal use:
- Check actual product temperature instead of judging operation from one display reading. The display reflects refrigeration and defrost cycles, not the temperature at the center of every package.
- On units with the applicable electronic control display, dEF can appear during an automatic defrost cycle. Other display or thermometer configurations may instead show a temporary temperature increase, and a short display delay after defrost can be normal.
- Distribute weight evenly, seat every shelf securely on its clips, and avoid overloading the shelves.
- Keep the door gasket clean, make sure the door closes fully, and limit unnecessary open-door time.
- Don’t place filter material in front of the condenser coil. Restricted airflow can impair cooling and may affect warranty coverage.
The True T-23F-HC still needs a simple maintenance rhythm. Verify product temperature, inspect the power cord, and check both sides of the condenser coil for dust and debris each month. Inspect the gasket seal and drain line quarterly. Clean the condenser when buildup is present, with power disconnected and the method in the current True T-Series installation manual. Hot, greasy, dusty, or lint-heavy locations may need attention more often.
If one section won’t cover your usable storage volume or delivery cycle, compare other commercial reach-in freezers. Operators committed to the same manufacturer can also browse True one-section solid-door freezers. The best value comes from enough usable capacity, a workable door swing, and service access that won’t become tomorrow’s headache.
If the True T-23F-HC is part of a restaurant opening or equipment upgrade, our commercial ice machine for restaurant guide can help you plan ice demand, storage, utility requirements, and workflow alongside frozen storage.
A few details about the True T-23F-HC deserve direct answers.
- Can the True T-23F-HC store ice cream?
- Yes. The True T-23F-HC is rated to maintain a -10°F cabinet temperature and is intended for frozen food and ice cream. Verify actual product temperature after loading, and follow applicable food-safety requirements.
- How long should the True T-23F-HC run before food is loaded?
- Run it empty for 24 hours before loading food. Confirm stable operation and safe product-holding conditions first because True’s warranty doesn’t cover spoiled inventory.
- How do I lower the temperature on the True T-23F-HC?
- Use the instructions for the installed controller and serial number. True is transitioning controller suppliers for this model, so generic button sequences may be wrong. Verify product temperature before changing the setpoint, and don’t alter hidden control parameters.
- Why is my True refrigeration unit not cooling properly?
- First, confirm power, door closure, ventilation clearance, and unobstructed interior airflow. Then inspect the condenser for buildup and check for a normal defrost cycle. If the True T-23F-HC doesn’t recover, contact a qualified commercial refrigeration technician.
- How often should the True T-23F-HC condenser be cleaned?
- Inspect both sides of the condenser monthly and remove dust or debris when present. Greasy, dusty, or lint-heavy locations may require more frequent cleaning. Disconnect power and follow True’s procedure; condenser cleaning isn’t covered by the warranty.
Certifications
Energy Star Qualified
The item has been evaluated by the U.S. Environmental Protection Agency and the U.S. Department of Energy and has been found to be energy efficient.
Made in the USA
This item was made in the United States of America.
