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True Refrigeration T-23G-HC~FGD01_LH Refrigerator Reach-in One-section
| Manufacturer | True Refrigeration |
|---|---|
| Model Number | T-23G-HC~FGD01_LH |
| Manufacturer Part # | T-23G-HC~FGD01_LH |
| Exterior Finish | Stainless Steel Front, Aluminum Exterior |
| Interior Finish | Aluminum Interior, Stainless Floor |
| Size | 1 Section |
| Refrigeration | Self-contained, Bottom Mounted |
| Door Style | Full Hinged |
| Door Type | Glass (display) |
| Capacity | 9 - 23 Cu. Ft. |
| Height | 78.38" |
| Width | 27" |
| Depth | 29.88" |
| Weight | 335 lbs |
| Made in USA | Yes |
This policy governs all purchases, transactions, and participation in any energy rebate or incentive program between the customer ("Customer") and Restaurant Supply, LLC (collectively, the "Company," “RS”). This policy is an addendum to RS’s Terms of Service and Privacy Policy. By purchasing or participating in any rebate-related program through RS, Customer agrees to these Terms. If Customer does not agree, Customer must not proceed with the purchase.
- THIRD-PARTY PROGRAMS - RS does not operate or control any energy rebate or incentive programs. All programs are administered by individual states or their authorized program administrators, and may involve third-party partners, including but not limited to Energy Solutions. RS does not guarantee eligibility, approval, rebate amounts, processing timelines, or payment. All determinations are made solely by the applicable program authority or its designated partners.
- CUSTOMER RESPONSIBILITY FOR PROGRAMS - Customer is solely responsible for understanding and complying with all applicable state program requirements. Programs may change, pause, or terminate at any time without notice. RS has no obligation to notify Customer of any updates. Customer is responsible for working directly with the applicable state, program administrator, or authorized partner regarding applications, compliance, data submission, and disputes. RS may provide general information or contact details if available, but has no obligation to do so and does not guarantee accuracy. The following links are provided for convenience only and are third-party resources not controlled by RS: masssaveincentives.com, energy.ri.gov, nhincentives.com, focusonenergyinstantdiscounts.com, swgasinstantrebates.com, dteincentives.com, ilinstantrebates.com, pnwutilityrebates.com, duqlightmidstream.com, avistamidstream.com, californiainstantrebates.com, mydukeincentives.com. RS disclaims all responsibility for the content, accuracy, availability, or updates of these external websites.
- THIRD-PARTY PARTNER TERMS & DATA HANDLING - Certain rebate programs may be administered or supported by third-party partners, including Energy Solutions. By participating in such programs, Customer agrees to the partner’s applicable terms and policies, including energy-solution.com/privacy-policy and energy-solution.com/website-terms-of-use. Customer understands that program-related data may be collected, processed, and managed by such partners, and Customer must work directly with them regarding any data-related requests or issues. RS maintains its own separate privacy practices and is not responsible for third-party data handling.
- NO RELIANCE - Any information provided by RS regarding rebate programs is for general informational purposes only and may not reflect current program requirements. Customer acknowledges that purchasing decisions are made independently and not in reliance on RS for eligibility or compliance determinations.
- COMMERCIAL USE ONLY - Customer certifies that all equipment purchased will be installed and used at a valid commercial business location and that all information provided is accurate and complete.
- INSTALLATION & USE REQUIREMENTS - Customer agrees that all equipment will be installed and placed into service within a reasonable timeframe after delivery, will remain in use at the declared location in accordance with program requirements, and will not be modified or powered by any fuel or power source other than the original OEM-certified configuration.
- NO RESALE OR MISUSE - Equipment purchased through any rebate or incentive program may not be resold, redistributed, stockpiled, or relocated in violation of program rules. Any misuse, misrepresentation, or circumvention of program requirements may result in disqualification, repayment obligations, penalties, or enforcement action.
- THIRD-PARTY PURCHASES - If Customer purchases on behalf of an end user, all rebates and incentives must be passed through to the end user, and all program requirements must be disclosed. Customer remains responsible for compliance by all parties.
- NO GUARANTEE OF REBATES - RS does not guarantee that any product qualifies for a rebate or that any rebate will be approved, funded, or paid. Program availability and funding are determined solely by the applicable program authority.
- PRICING & ADJUSTMENTS - Any pricing or discounts related to rebate programs may be subject to adjustment if program requirements are not met. Customer is solely responsible for any loss of incentives or repayment obligations.
- DOCUMENTATION & AUDITS - Customer agrees to maintain all required documentation and to cooperate with any audits or verification requests by program administrators or partners. Failure to comply may result in denial of rebates or repayment obligations.
- INDEMNIFICATION - The customer agrees to indemnify and hold harmless RS, its owners, employees, agents, and affiliates from any claims, penalties, fines, damages, liabilities or attorneys’ fees and legal defense costs, whether or not litigated, arising from the customer’s participation in the program, including any audit, investigation, or enforcement action related to noncompliance.
- LIMITATION OF LIABILITY - RS is not liable for any denied, delayed, reduced, or canceled rebates, program changes, third-party errors, or indirect or consequential damages. RS’s total liability is limited to the purchase price of the products sold.
- ORDER REVIEW & CANCELLATION - RS reserves the right to refuse or cancel any order that may violate program rules or applicable laws. RS may request additional documentation and may report suspected misuse or fraud.
- NO ADVISORY ROLE - RS is not acting as an advisor, consultant, or agent regarding any rebate or incentive program. Customer is solely responsible for verifying all requirements independently.
About this item
Product Details
Product Details
See refrigerated inventory without opening the door.
The left-hinged True T-23G gives busy commercial kitchens visible, organized cold storage in a durable one-section cabinet. Its Low-E glass door, LED lighting, adjustable shelving, and self-closing design help employees find products quickly while supporting reliable commercial cold holding.
This exact T-23G-HC~FGD01_LH configuration is built for layouts that favor access from the right side of the door. Confirm current availability before ordering. For help comparing this model with other True reach-in refrigerators, call 1-877-900-4423.
Confirm the installation before delivery
The cabinet measurements in Technical Details don’t represent every part of the installed footprint. Review these site conditions before approving the refrigerator for the room.
| Site check | What to confirm |
|---|---|
| Installed footprint | True’s published depth excludes the handle projection, and the published height excludes the factory-supplied casters or optional legs. Include these components when checking aisles, ceilings, and surrounding equipment. |
| Electrical service | Provide a dedicated 115V, 60Hz, single-phase, 15-amp outlet for the factory-installed NEMA 5-15P plug. The unit is rated at 2.2 amps. Don’t use an extension cord. |
| Temperature range | True designed the refrigeration system to maintain cabinet temperatures from 33°F to 38°F. Continue monitoring actual food temperatures under the operation’s food-safety procedures. |
| Product loading | Arrange containers so cold air can circulate throughout the interior. Don’t block air passages or exceed the intended shelf loading. |
| Service access | Keep the lower front area accessible for airflow, condenser cleaning, inspection, and service. |
| R290 refrigeration | The sealed system uses flammable R290 hydrocarbon refrigerant. Refrigeration repairs require a properly trained and qualified technician. |
Review the official True T-23G specification sheet and True T-Series installation manual before delivery. Current manufacturer instructions and applicable electrical, fire, sanitation, and building requirements control the final installation.
Once the site fits the refrigerator, the glass-door configuration delivers its biggest daily advantage: faster inventory checks with fewer unnecessary door openings.
Make products easier to see and retrieve
The Low-E double-pane glass lets employees check inventory before opening the cabinet. Safety-shielded LED lighting improves visibility throughout the interior, making low stock, misplaced products, and open shelf space easier to identify during service.
The positive-seal door closes automatically and includes a standard lock for controlled access. Containers, shelf edges, labels, and packaging must remain clear of the opening so the door can close completely.
A one-piece magnetic gasket can be removed without tools for cleaning. Inspect it regularly for food residue, cracks, gaps, or sections that no longer contact the cabinet. A damaged or dirty gasket can allow warm, humid air inside and interfere with temperature recovery.
Arrange storage around the workflow
Three heavy-duty PVC-coated wire shelves adjust in 1/2-inch increments, allowing the cabinet to accommodate different container heights. Keep frequently used products easy to reach, distribute heavy loads carefully, and preserve space for cold air to move through the interior.
Don’t cover the wire shelves with cardboard, foil, pans, or other materials that can restrict airflow unless True approves the arrangement. Keep food, loose labels, broken packaging, and spills away from air passages and the door gasket.
Optional shelves and bun-pan racks are available for some configurations. Confirm the accessory part number, interior fit, airflow requirements, and container arrangement before ordering. Model-family compatibility alone doesn’t guarantee that an accessory fits this exact cabinet.
Confirm the left-hand door swing
On this model, the hinges are on the left and the handle is on the right when viewed from the front. Map the complete swing path around walls, worktables, carts, adjacent appliances, and employee traffic. Staff should be able to open the door sufficiently without blocking a primary aisle or striking nearby equipment.
Measure the complete delivery route, including doorways, loading areas, elevators, ramps, corridors, ceiling height, and tight turns. Don’t assume the door can be reversed after delivery because True identifies alternate hinging as a factory-installed configuration.
A few minutes spent confirming the swing and delivery route can prevent a frustrating installation-day surprise.
Protect the 33°F to 38°F cabinet range
The True T-23G is designed to maintain cabinet temperatures from 33°F to 38°F under appropriate operating conditions. Its exterior temperature display helps employees monitor operation without repeatedly opening the door.
Air temperature can change during normal refrigeration cycles, door openings, and product loading. Evaluate temperature trends and measured food temperatures rather than reacting to one brief display reading.
Warm products, heavy loading, blocked airflow, frequent door openings, a damaged gasket, a dirty condenser, or a hot installation area can slow temperature recovery. Don’t repeatedly change the control setting to compensate for an unresolved operating problem.
If the cabinet isn’t cooling correctly, confirm that it has power, the door closes fully, the gasket seals, products aren’t obstructing airflow, and the condenser is clean. Persistent temperature problems, unusual noises, electrical faults, or sealed-system concerns require qualified commercial refrigeration service.
Keep the refrigeration system serviceable
The bottom-mounted design places the condenser where it can be reached for inspection and cleaning without accessing the top of the cabinet. It also raises the lower shelf, reducing how far employees must bend to retrieve products near the bottom.
Inspect and clean the condenser according to the current True manual. Kitchens with grease, flour, dust, lint, or other airborne debris may need more frequent attention. Use only cleaning products and methods appropriate for the glass, coated shelving, aluminum liner, stainless steel, gasket, and protective finishes.
Retain the purchase and installation records, and record the full model and serial numbers. Those details help True or an authorized service company identify the correct documentation, replacement parts, service history, and applicable warranty terms.
True T-23G FAQs
-
What temperature does the True T-23G maintain?
- The True T-23G is designed to maintain cabinet temperatures from 33°F to 38°F. Normal cycling, door openings, and loading can cause temporary air-temperature changes, so monitor food temperatures under the operation’s food-safety procedures.
-
Why are True commercial refrigerators more expensive than some alternatives?
- True commercial refrigerators can cost more because they use commercial-grade cabinet materials, dedicated refrigeration systems, serviceable components, certified food-storage construction, and manufacturer-backed parts support. The value still depends on proper installation, workload, maintenance, and access to qualified service.
-
Is this True T-23G left-hinged?
- Yes. The T-23G-HC~FGD01_LH is the factory left-hinged configuration, with the hinges on the left and the handle on the right when facing the cabinet. Confirm the complete model number and available swing clearance before ordering.
-
Why isn’t my True refrigerator getting cold?
- Start by checking the power supply, temperature display, door closure, gasket seal, product loading, internal airflow, and condenser cleanliness. If those checks don’t restore normal cooling, contact a qualified commercial refrigeration technician.
-
How long does a True commercial refrigerator last?
- There is no guaranteed lifespan for every True refrigerator. Installation quality, ambient heat, door use, condenser cleaning, loading practices, gasket condition, electrical quality, maintenance, and repair history all affect service life.
The True T-23G is a strong fit for operations that need visible refrigerated storage, adjustable shelving, controlled access, and commercial temperature performance. Confirm availability for this exact configuration, or compare other models in the True Refrigeration collection and the broader commercial reach-in refrigerator collection.
Available products marked for free shipping may qualify under the IceMachinesPlus shipping policy, and eligible in-stock equipment may be covered by the 30-Day Price Match Guarantee. For help confirming availability, door orientation, electrical requirements, delivery access, and comparable models, call 1-877-900-4423.
Certifications
Made in the USA
This item was made in the United States of America.

