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Hoshizaki DCM-271BAK-OS Opti-Serve Ice Maker/Water Dispenser Cubelet-style Air-cooled
| Manufacturer | Hoshizaki |
|---|---|
| Model Number | DCM-271BAK-OS |
| Manufacturer Part # | DCM-271BAK-OS |
| Cooling | Air-cooled |
| Type | Ice & Water Combination Machine |
| Style | Counter |
| Production per 24 hr | 201 - 300 Lb = 91 - 136 Kg |
| Bin Storage Capacity | 1 - 10 Lb = .5 - 4 Kg |
| Height | 31.75" |
| Width | 16.63" |
| Depth | 24.25" |
| Weight | 154 lbs |
| NSF | Yes |
| UL | Yes |
| AHRI | Yes |
| ADA Compliant | Yes |
This policy governs all purchases, transactions, and participation in any energy rebate or incentive program between the customer ("Customer") and Restaurant Supply, LLC (collectively, the "Company," “RS”). This policy is an addendum to RS’s Terms of Service and Privacy Policy. By purchasing or participating in any rebate-related program through RS, Customer agrees to these Terms. If Customer does not agree, Customer must not proceed with the purchase.
- THIRD-PARTY PROGRAMS - RS does not operate or control any energy rebate or incentive programs. All programs are administered by individual states or their authorized program administrators, and may involve third-party partners, including but not limited to Energy Solutions. RS does not guarantee eligibility, approval, rebate amounts, processing timelines, or payment. All determinations are made solely by the applicable program authority or its designated partners.
- CUSTOMER RESPONSIBILITY FOR PROGRAMS - Customer is solely responsible for understanding and complying with all applicable state program requirements. Programs may change, pause, or terminate at any time without notice. RS has no obligation to notify Customer of any updates. Customer is responsible for working directly with the applicable state, program administrator, or authorized partner regarding applications, compliance, data submission, and disputes. RS may provide general information or contact details if available, but has no obligation to do so and does not guarantee accuracy. The following links are provided for convenience only and are third-party resources not controlled by RS: masssaveincentives.com, energy.ri.gov, nhincentives.com, focusonenergyinstantdiscounts.com, swgasinstantrebates.com, dteincentives.com, ilinstantrebates.com, pnwutilityrebates.com, duqlightmidstream.com, avistamidstream.com, californiainstantrebates.com, mydukeincentives.com. RS disclaims all responsibility for the content, accuracy, availability, or updates of these external websites.
- THIRD-PARTY PARTNER TERMS & DATA HANDLING - Certain rebate programs may be administered or supported by third-party partners, including Energy Solutions. By participating in such programs, Customer agrees to the partner’s applicable terms and policies, including energy-solution.com/privacy-policy and energy-solution.com/website-terms-of-use. Customer understands that program-related data may be collected, processed, and managed by such partners, and Customer must work directly with them regarding any data-related requests or issues. RS maintains its own separate privacy practices and is not responsible for third-party data handling.
- NO RELIANCE - Any information provided by RS regarding rebate programs is for general informational purposes only and may not reflect current program requirements. Customer acknowledges that purchasing decisions are made independently and not in reliance on RS for eligibility or compliance determinations.
- COMMERCIAL USE ONLY - Customer certifies that all equipment purchased will be installed and used at a valid commercial business location and that all information provided is accurate and complete.
- INSTALLATION & USE REQUIREMENTS - Customer agrees that all equipment will be installed and placed into service within a reasonable timeframe after delivery, will remain in use at the declared location in accordance with program requirements, and will not be modified or powered by any fuel or power source other than the original OEM-certified configuration.
- NO RESALE OR MISUSE - Equipment purchased through any rebate or incentive program may not be resold, redistributed, stockpiled, or relocated in violation of program rules. Any misuse, misrepresentation, or circumvention of program requirements may result in disqualification, repayment obligations, penalties, or enforcement action.
- THIRD-PARTY PURCHASES - If Customer purchases on behalf of an end user, all rebates and incentives must be passed through to the end user, and all program requirements must be disclosed. Customer remains responsible for compliance by all parties.
- NO GUARANTEE OF REBATES - RS does not guarantee that any product qualifies for a rebate or that any rebate will be approved, funded, or paid. Program availability and funding are determined solely by the applicable program authority.
- PRICING & ADJUSTMENTS - Any pricing or discounts related to rebate programs may be subject to adjustment if program requirements are not met. Customer is solely responsible for any loss of incentives or repayment obligations.
- DOCUMENTATION & AUDITS - Customer agrees to maintain all required documentation and to cooperate with any audits or verification requests by program administrators or partners. Failure to comply may result in denial of rebates or repayment obligations.
- INDEMNIFICATION - The customer agrees to indemnify and hold harmless RS, its owners, employees, agents, and affiliates from any claims, penalties, fines, damages, liabilities or attorneys’ fees and legal defense costs, whether or not litigated, arising from the customer’s participation in the program, including any audit, investigation, or enforcement action related to noncompliance.
- LIMITATION OF LIABILITY - RS is not liable for any denied, delayed, reduced, or canceled rebates, program changes, third-party errors, or indirect or consequential damages. RS’s total liability is limited to the purchase price of the products sold.
- ORDER REVIEW & CANCELLATION - RS reserves the right to refuse or cancel any order that may violate program rules or applicable laws. RS may request additional documentation and may report suspected misuse or fraud.
- NO ADVISORY ROLE - RS is not acting as an advisor, consultant, or agent regarding any rebate or incentive program. Customer is solely responsible for verifying all requirements independently.
About this item
Product Details
Product Details
Touchless cubelet ice and water from one compact unit.
The Hoshizaki DCM-271BAK-OS combines ice production, 10 pounds of built-in storage, and Opti-Serve hands-free dispensing for offices, staff break rooms, healthcare refreshment areas, and controlled beverage stations that meet the manufacturer’s placement requirements. Order through IceMachinesPlus with the 30-Day Price Match Guarantee, and call 1-877-900-4423 for help reviewing expected demand, utilities, placement, and optional stand requirements before checkout.
Size the Hoshizaki DCM-271BAK-OS from realistic operating conditions. Hoshizaki rates it for up to 286 pounds of cubelet ice per 24 hours at 70°F air and 50°F water, but production is 211 pounds at 90°F air and 70°F water. Use the warmer-condition rating when planning for demanding locations. The 10-pound bin supports frequent dispensing, but concentrated rushes can empty the reserve faster than the machine replenishes it.
Review these requirements before approving the unit for the site:
| Planning check | What to confirm |
|---|---|
| Realistic output | Plan around the 211-pound rating at 90°F air and 70°F water unless the location consistently provides cooler conditions. |
| Storage pattern | The 10-pound bin works best when demand is spread across the day. It isn’t a 211- or 286-pound ice reserve. |
| Opti-Serve sensors | Hoshizaki designed the touchless sensors for opaque containers. Transparent containers and strong light can interfere with activation. |
| Cup clearance | The dispensing area provides 10-1/4 inches of cup clearance. Confirm that the operation’s cups, bottles, and containers fit beneath the spout. |
| Air and service space | Preserve 6 inches at the rear and both sides for airflow and service, plus 24 inches above the unit for auger removal. |
| Installation location | Install the machine indoors on a firm, level surface. Hoshizaki specifies a minimum room area of 77.3 square feet and prohibits installation in a public corridor or lobby. |
| Electrical service | Provide an independent, grounded 115V circuit for the NEMA 5-15 plug and 15-amp maximum breaker. If GFCI protection is required, Hoshizaki specifies a GFCI breaker instead of a GFCI receptacle. |
| Water and drainage | Supply potable water between 10 and 113 PSIG. Provide the specified hard-piped drain, slope, venting, and 2-inch vertical air gap. |
| Counter or stand | Place the unit on a properly prepared counter or pair it with the optional SD-271 stand. Using an SD-270 stand requires a new drain hole. |
The Hoshizaki DCM-271BAK-OS requires permanent water, drainage, electrical service, ventilation, and maintenance access. Review the commercial ice-maker installation checklist before delivery, then follow the current Hoshizaki installation manual and local code. Don’t use an extension cord, connect the machine to a hot-water supply, or block its air clearances.
Use CleanCycle24 as maintenance support, not a substitute for cleaning.
CleanCycle24 performs a two-second purge every hour. This automatic purge supports routine operation, but it doesn’t descale, clean, or sanitize the complete water and ice path.
Hoshizaki’s maintenance guidance includes:
- Inspecting the air filter every two weeks and washing it with warm water and neutral cleaner when dirty
- Cleaning the exterior monthly with a soft cloth and suitable neutral cleaner
- Monitoring the external water filter and replacing it when required
- Cleaning and sanitizing the machine and built-in bin at least every six months
- Increasing service frequency when water quality, usage, environmental conditions, or local sanitation requirements demand it
- Leaving internal inspections, adjustments, and repairs to a qualified service technician
An appropriately sized ice-machine water-filtration system can help manage sediment and other incoming-water concerns. Filtration won’t remove existing scale or replace the machine’s prescribed cleaning procedure.
Our commercial ice-machine cleaning guide can help with general planning. The DCM-271BAK-OS manual remains the controlling source for approved chemicals, dilution, contact time, disassembly, rinsing, and restart procedures.
Investigate operating conditions before changing settings.
The Hoshizaki DCM-271BAK-OS arrives with factory-adjusted controls. Don’t alter water flow, timing, refrigeration settings, or internal controls to force faster production. Restricted airflow, high ambient temperature, warm incoming water, low supply pressure, a loaded filter, mineral scale, or a drainage problem can reduce output and should be checked first.
Some alarm conditions clear after their cause is corrected, while others require professional service. Repeatedly cycling the power can temporarily silence an alarm without correcting the underlying problem.
A few details about the Hoshizaki DCM-271BAK-OS are easy to overlook.
Does the Hoshizaki DCM-271BAK-OS dispense both ice and water without touch?
- Yes. Opti-Serve sensors activate ice or water dispensing without requiring users to press shared buttons. The sensors work best with opaque containers and a clean, shaded detection area.
How much ice does the Hoshizaki DCM-271BAK-OS make?
- It produces up to 286 pounds per 24 hours at 70°F air and 50°F water, or 211 pounds at 90°F air and 70°F water. Use the 211-pound rating for conservative capacity planning in warmer operating conditions.
Will the Opti-Serve sensors work with transparent cups?
- Not reliably. Hoshizaki designed the sensors for opaque containers. Use opaque cups, keep the detection area clean, and position the unit away from direct or indirect sunlight.
Can the Hoshizaki DCM-271BAK-OS be installed in a public lobby?
- No. Hoshizaki prohibits installing this R290 model in a public corridor or lobby. The room must also meet the manufacturer’s minimum floor-area requirement and all applicable building, electrical, plumbing, and refrigeration codes.
What do four beeps mean on the Hoshizaki DCM-271BAK-OS?
- Four repeating beeps indicate that the high-pressure switch activated for the third time within one hour. Turn the machine off, leave it off, and contact an authorized service technician. Don’t repeatedly reset the unit and continue operating it.
The Hoshizaki DCM-271BAK-OS is a strong fit when its warm-condition output, 10-pound reserve, touchless sensor requirements, and installation limits align with the site. Compare other commercial ice-maker and water dispensers if the operation needs more storage, a different production range, or another dispensing format. For help reviewing the final setup, call 1-877-900-4423.
Certifications
ADA Certified
The item has been evaluated by the Department of Justice for compliance with the Americans with Disabilities Act. The item was found to be compliant with ADA Standards for Accessible Design.
AHRI
The item has been tested by the Air Conditioning, Heating and Refrigeration Institute (AHRI) and has been found to meet or exceed manufacturer claims.
UL Listed
The item has been tested by Underwriters Laboratories (UL) for sanitation hazard standards and meets or exceeds expectations.
NSF Listed
The item meets the standards imposed by NSF International. These standards relate to health, public safety and the environment.
